Return and Refund Policy

Due to the nature of our products, we are unable to accept returns. This policy ensures the safety and integrity of our products for all customers. However, if your order arrives damaged or is missing an item, please contact us within five days of receipt, and we will address the issue promptly.

Responsibility for Stolen Packages

Please note that we are not responsible for packages that are stolen after delivery. We recommend ensuring a secure delivery location to prevent theft.

Satisfaction with Scents

We do not accept returns or exchanges based on personal preference for scent. We encourage customers to review product descriptions and notes carefully before purchasing.

Refunds and Cancellations

Refunds and cancellations are not permitted unless an item is out of stock. In the event that a cancellation is approved, a 2% fee will be deducted from the total to cover transaction fees incurred through Shopify.

We appreciate your understanding and cooperation. If you have any questions or concerns, please do not hesitate to contact our customer service team.